Privacy Policy
Welcome to the bosconcrete.co.uk website, operated by Britannia Onsite Concrete Limited (“us”, “we”, or “our”). This Privacy Policy is designed to inform you about how we collect, use, and disclose your personal data when you use our Service and the choices you have associated with that data.
Service
“Service” refers to the bosconcrete.co.uk website operated by Britannia Onsite Concrete Limited.
Personal Data
“Personal Data” means information about a living individual who can be identified from those data. It includes information either in our possession or likely to come into our possession.
Usage Data
“Usage Data” is information collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
Cookies
“Cookies” are small files stored on your device (computer or mobile device).
Data Controller
“Data Controller” means the natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For the purpose of this Privacy Policy, we are the Data Controller of your Personal Data.
Data Processors (or Service Providers)
“Data Processor” (or “Service Provider”) refers to any natural or legal person who processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
Data Subject (or User)
“Data Subject” is any living individual using our Service and is the subject of Personal Data.
Information Collection and Use
We collect different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data
We collect information on how the Service is accessed and used, known as “Usage Data.” This may include the following:
- Internet Protocol (IP) Address: Your computer's IP address.
- Browser Type: The type of browser you are using.
- Browser Version: The version of the browser.
- Pages Visited: The specific pages of our Service that you visit.
- Date and Time: The date and time of your visit.
- Duration: The time spent on each page.
- Device Identifiers: Unique identifiers assigned to your device.
- Other Diagnostic Data: Additional data for diagnostics.
Location Data
If you grant us permission, we may collect and store your location data (“Location Data”). This information helps us provide specific features within our Service and enhance customization.
You can manage location services at any time through your device settings, enabling or disabling them as needed.
Tracking Cookies Data
We utilize cookies and similar tracking technologies to monitor activity on our Service and store specific information. Cookies are small files with data, including an anonymous unique identifier, sent to your browser from our website. Additionally, we employ other tracking technologies like beacons, tags, and scripts for data collection, tracking, improvement, and analysis of our Service.
You have the option to configure your browser to reject all cookies or notify you when a cookie is being sent. Keep in mind that if you choose not to accept cookies, some parts of our Service may be inaccessible.
Examples of Cookies We Use:
- Session Cookies: Essential for operating our Service.
- Preference Cookies: Remember your preferences and settings.
- Security Cookies: Serve security purposes.
- Feel free to reach out if further adjustments or clarifications are needed.
Use of Data
Britannia Onsite Concrete Limited utilizes the collected data for various purposes, including:
- To provide and maintain our Service
- To notify you about changes to our Service
- To enable your participation in interactive features of our Service
- To offer customer support
- To gather valuable information for Service improvement
- To monitor Service usage
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about our goods, services, and events, similar to those you have already purchased or inquired about, unless you have opted not to receive such information
- Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
For individuals from the European Economic Area (EEA), Britannia Onsite Concrete Limited processes personal information under the following legal bases:
- Performance of a Contract: When processing is necessary to fulfil a contract with you.
- Consent: When you have given explicit permission for specific processing activities.
- Legitimate Interests: When processing is based on legitimate interests, not overridden by your rights.
- Compliance with the Law: To adhere to legal obligations.
Retention of Data
Britannia Onsite Concrete Limited will retain your Personal Data only for the duration necessary for the purposes outlined in this Privacy Policy. Personal Data will be used to comply with legal obligations, resolve disputes, enforce agreements, and fulfil internal analysis requirements. Usage Data is generally retained for a shorter period, unless extended for security enhancements, Service functionality improvements, or legal obligations.
Transfer of Data
Your information, including Personal Data, may be transferred to and stored on computers located outside your jurisdiction, where data protection laws may differ. If you provide information to us from outside the United Kingdom, you consent to the transfer and processing of your data in the United Kingdom. Britannia Onsite Concrete Limited will take reasonable steps to ensure secure data treatment and adherence to this Privacy Policy, ensuring appropriate controls are in place.
Please let me know if you have any further adjustments or queries.
Disclosure of Data
Disclosure for Law Enforcement
Under specific circumstances, Britannia Onsite Concrete Limited may be obligated to disclose your Personal Data as required by law or in response to valid requests from public authorities (e.g., a court or government agency).
Legal Requirements
Britannia Onsite Concrete Limited may disclose your Personal Data in good faith when deemed necessary:
- To comply with a legal obligation
- To protect and defend the rights or property of Britannia Onsite Concrete Limited
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
- Security of Data
The security of your data is a priority for us, but it’s important to note that no method of transmission over the Internet or electronic storage is 100% secure. While Britannia Onsite Concrete Limited strives to use commercially acceptable means to protect your Personal Data, absolute security cannot be guaranteed.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are an EEA resident, you have specific data protection rights, and Britannia Onsite Concrete Limited aims to facilitate these rights:
- The right to access, update, or delete the information held about you
- The right of rectification for inaccurate or incomplete information
- The right to object to the processing of your Personal Data
- The right to request restriction of processing of your personal information
- The right to data portability in a structured, machine-readable format
- The right to withdraw consent at any time when processing is based on consent
- Please note that identity verification may be requested before responding to such requests. You also have the right to lodge a complaint with a Data Protection Authority in the EEA.
Service Providers
Britannia Onsite Concrete Limited may engage third-party Service Providers to facilitate the Service, perform Service-related tasks, or assist in analysing Service usage. These entities have access to your Personal Data solely for performing these tasks and are obligated not to disclose or use it for any other purpose.
Analytics
Britannia Onsite Concrete Limited may employ third-party Service Providers for monitoring and analysing Service usage, such as Google Analytics. To opt-out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
Behavioural Remarketing
Britannia Onsite Concrete Limited utilizes remarketing services for advertising on third-party websites based on your past visits. Cookies are used for this purpose. You can opt-out of Google Ads (AdWords) and customize Google Display Network ads through the Google Ads Settings page or the Google Analytics Opt-out Browser Add-on.
Links to Other Sites
The Service may contain links to external sites not operated by Britannia Onsite Concrete Limited. It is recommended to review the Privacy Policy of every site visited. Britannia Onsite Concrete Limited assumes no responsibility for the content, privacy policies, or practices of third-party sites or services.
Children's Privacy
The Service is not directed at individuals under the age of 18 (“Children”). Britannia Onsite Concrete Limited does not knowingly collect personally identifiable information from anyone under 18. If a parent or guardian is aware that their Child has provided Personal Data, they should contact Britannia Onsite Concrete Limited, and steps will be taken to remove such information from servers.
Changes to This Privacy Policy
The Privacy Policy may be updated, and users will be notified via email or a prominent notice on the Service before changes become effective. It is advised to review the Privacy Policy periodically, with changes taking effect upon posting on the page.
Let me know if you need any further adjustments or have additional requests.
Contact Us
If you have any questions about this Privacy Policy, please contact us: